Orders
Where do you deliver?
We currently serve customers in the United Kingdom. Available delivery methods, charges and the estimated delivery window are shown clearly at checkout before payment.
How can I track my order?
When your order is dispatched, we will email the tracking information to the address used at checkout.
Can I change or cancel an order?
Email contact@lastorai.com as soon as possible. We cannot guarantee changes after fulfilment has begun.
Products
Which size should I choose?
Our shoes are listed in UK sizes. See the Size Guide and the fit note on each product page.
Are your products branded?
No. LASTORAI products are original, unbranded footwear and are not affiliated with third-party footwear brands.
Returns
How do I request a return?
Read our Returns & Refunds Policy, then email contact@lastorai.com with your order number before sending anything back.